Frequently Asked Questions

Where can I see Carmelina Designer diaper bags?

If you would like to view the Carmelina Bags in person, please visit our stockists or email us at info@carmelinabags.com

How do I clean and care for my Carmelina nappy bag?

To keep your Carmelina bag in good condition, please use a leather protector on all leather baby bags. If leather develops dirt marks, please use a leather cleaner to clean. When bags are not in use, Carmelina recommends to keep them in the provided dust bag.

What Prams/ Strollers can I use my pram hooks on?

Carmelina pram hooks attach to a wide variety of strollers and prams. Whether it has two separate handles or one long handle, the Carmelina Baby Totes will easily connect to your pram at a great height for quick, easy access for your baby needs.

What wet Wipes fit into the "Wet wipe case"?

The Carmelina wet wipes case has been designed to fit the Huggies portable wipes. These can be purchased at most supermarkets and chemists.

How do I attach my Detachable Clutch?

The detachable clutches work the same way as a zip on your jacket. Make sure both metal ends of the zipper are secured and puzzled into each other, then the zip will do up easily. View the Carmelina "Bag Features" for more info.

I am wanting to purchase online but don't have PayPal nor want to set up PayPal, are there other options?

Carmelina is happy to accommodate to your needs, Other payments we accept are:

1. Pay through credit card by Phone
2. Money Order
3. Direct Bank Deposit

Please contact Carmelina if you wish to use the above payment method.